FLAT 5% OFF ON PREPAID ORDERS.
FLAT 5% OFF ON PREPAID ORDERS.
FLAT 5% OFF ON PREPAID ORDERS.
FLAT 5% OFF ON PREPAID ORDERS.
FLAT 5% OFF ON PREPAID ORDERS.
FLAT 5% OFF ON PREPAID ORDERS.
FLAT 5% OFF ON PREPAID ORDERS.
FLAT 5% OFF ON PREPAID ORDERS.
FLAT 5% OFF ON PREPAID ORDERS.
FLAT 5% OFF ON PREPAID ORDERS.
FLAT 5% OFF ON PREPAID ORDERS.
FLAT 5% OFF ON PREPAID ORDERS.
We offer a FREE replacement warranty for 1 day from the date of delivery on all products.
You are eligible for a replacement if your product is:
Damaged
Defective
Misprinted
If your item meets the above criteria, please reach out to us via:
WhatsApp: +91-7678647069 (for faster response)
Email: framekro@gmail.com
Include the following details in your message:
Your full name
Email address
Order ID
Clear image(s) of the damaged, defective, or misprinted product
Important: If your claim is approved, we will send a replacement of the same product you ordered. Refunds will not be issued in these cases.
This policy does not cover misuse, accidental damage, water damage, or any form of abuse of the product.
Requests made after 1 day from delivery will not be eligible for a refund or replacement.
If the item is eligible for replacement due to damage, we will provide a replacement only.
Our refund policy is valid for 2 days after you receive your purchase. If more than 2 days have passed, unfortunately, we can’t offer a refund or replacement.
If your product arrives damaged, you are eligible for a replacement — and if it happens again, you will be eligible for both refund and replacement.
We only replace items if they are defective or damaged. We do not accept returns or exchanges for design preferences.
To be eligible for a product exchange, the issue must be reported within 2 days of delivery.
Once approved, your refund will be automatically processed to your original payment method.
Please allow up to 7 business days for the refund to appear, depending on your bank or card provider.
We understand that circumstances may change, but the following reasons are not considered valid for refund or cancellation:
“I no longer want the items.”
This is the most common reason we receive, but unfortunately, we cannot accept it. Please ensure you are certain about your purchase before placing the order. Once submitted, your order becomes part of a legally binding agreement.
“I saw the product cheaper somewhere else.”
We encourage all customers to compare and make informed decisions prior to placing an order. After confirmation, the price agreed upon at checkout is final and binding.
Orders are usually delivered within 7-9 business days across India. Delivery time may vary depending on your location.
Yes, Cash on Delivery is available on selected orders and locations.
Once your order is shipped, you will receive a tracking link via SMS or Whatsapp. Order processing time is upto 2 days
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